It’s important for us to make your shopping experience from TFI enjoyable. This way, you will always be one step closer to find that perfect tune of your dreams. Who knows, maybe next time you will decide to try another Turkish Folk Instrument!


How can I order?

It is quite easy to order from TFI. Just sign up with your username and password to become a member, or you can prefer to login via your Facebook account.

Then, choose an instrument (or as many instruments as you wish!) and click “Buy” to send it to your shopping cart. If you would like to add more products, just return back to the category page and do the same for others. 

At the end of the shopping, visit your shopping cart. When you click to check out, you will be asked to give your delivery address and contact information. (Don’t worry, this is just a once only procedure. And we never share your contact information with any third parties.) When you click next, you will be asked to choose a secure payment option. The last step is to make the payment and wait (for a very short time) for your instrument to arrive!


Why should I join the TFI Gift Club?

Turkish Folk Instruments have a brand loyalty around the world; many professional or hobbyist musicians choose us for a reason. 

TFI Gift Club is a small token of our gratitude to those who trust us. By joining the TFI Gift Club, you can earn points as you shop and choose to spend them as discounts. 


Which payment options do you have?

We have three different payment methods to choose from: Credit Card, Bank Transfer or Western Union. Some countries may have limitations on international payments or some of those methods, so please consider that while choosing one. 


How do you deliver products?

As soon as your order is entered automatically to our system, we carefully pack the product and make sure that it is classified as fragile. Your order will arrive in 1 to 3 business days. Shipping costs are calculated automatically during buying process. 


What do you offer in after sales support?

As Turkish Folk Instruments, we provide 2 years of guarantee. So if you wish to have after sales support in terms of repairment, we will be happy to help you without hesitation. 

Also if you change your mind and want to return or replace your product, you can easily do this within 14 days after receiving it. Just let us know about your situation by contacting to our team.


Is it secure to shop from TFI?

Absolutely yes. Turkishfolkinstruments.com is a reliable and an advanced e-commerce platform. Our members' personal information is strictly kept and not shared with any third parties. In Turkishfolkinstruments.com, you have the privilege of making safer purchases by keeping your bank card and credit card information confidential with the security firewall such as 3D Secure. You also can cancel your membership whenever you wish.